Training

The Training module turns fraud awareness into a lightweight, gamified habit for your team. Members work through realistic scam scenarios and earn points; scores roll up into a company leaderboard.

How scenarios work

Each scenario is a multiple-choice question tied to a fraud category, with a difficulty and a written explanation. Points are awarded by difficulty:

A wrong answer scores 0. Each member can answer a given scenario once — there are no retries, so the first answer counts.

For your team

• Answer scenarios: GET /api/v1/training/scenarios/ returns the active scenarios you haven't completed yet (the answer key is stripped), along with your progress (completed, total, score).
• Submit an answer: POST /api/v1/training/scenarios/{id}/answer/ with your chosen option (a/b/c/d). You get back whether you were correct, the correct option, the explanation, and the points earned.
• Track progress: GET /api/v1/training/progress/ shows your score, completed count, and total.
• Leaderboard: GET /api/v1/training/leaderboard/ shows the top 5 members in your company by score.

Training is available to Starter and Professional companies with an active/trial subscription.

Weekly nudge

To keep the habit going, ScamShield AI emails a weekly teaser scenario to each active company's admins (Mondays, 09:00 IST). The email includes only the scenario's title and description — never the options or the answer — cycling through active scenarios and avoiding repeats within the same calendar month.

How teams use it

Roll it out as a standing "scam of the week": the weekly email prompts admins, members complete the scenario in a couple of minutes, and the leaderboard adds friendly competition. Because scoring is difficulty-weighted and one-shot, it rewards genuine judgement rather than repetition.